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Printing method

Thermal line printer

Paper loading method

Easy paper loading/auto paper feeding

Printing speed

Actual speed detection: 127.38mm/s

Printing paper width

104mm

Effective resolution

203 dpi (300 dpi optional)

Paper type

Continuous paper, label paper, black label paper

Thickness of printing paper

0.06-0.18 mm

Effective printing width

Min 38mm Max 112mm

Character size

ASCII Font A: 12x24 ASCII

Font B: 9x17 Chinese character 24x24

Interface type

USB

Power adapter

DC 24V — 2.5A

Working environment

Operating temperature: 0- 45°C,

Operating humidity: 20-90%

Storage environment

Storage temperature:-10 ~ 60°C,

Storage humidity: 10-90%

POWER indicator is off

a. The AC plug and the power supply plug are not properly connected to the printer socket.

b. The printer power switch is not on.

a. Check the power connection and confirm that the AC plug and the power supply plug are properly connected to the printer socket.

b. Turn on the printer.

Unable to print

a. The communication cable is not properly connected to the printer and PC host.

b. Communication interface setting error.

c. Print status error.

a. Reconnect the communication cable.

Incomplete print content

a. The paper is not centered.

b. Label size setting is incorrect.

a. Adjust the paper position.

b. Set the correct label size.

Incorrect positioning

a. Label learning is not performed.

b. Seam label detection photocoupler is offset.

c. Wrong mode selected.

a. Label learning is performed.

b. Open the cover to confirm whether the seam label detection component is offset.

For black label paper, move the seam label detection component according to the black label position so that the detection photocoupler can detect the black label. Label paper/continuous papen The detedion photocoupler must be in the paper range.

c. Use the setting tool to open the printer information and confirm whether the paper type is the same as the paper loaded

in the printer, which can be changed by using the setting tod.

Poor print result

a. Paper loading error.

b. Print densrty/speed setting error.

c. Print head/rubber roller has dust or adhesive accumulation.

d. The print head is damaged.

a. Reload the paper.

b. Readjust the print density/speed of printer by using the setting tool orihe software. Priiting density can be coarsely tuned with the settrig tool and finety tuned with the driver.

c. Clean the print head/rubber roller.

(refer to 8.1 "Cleaning Print Head"/82' Cleaning Sensor*78.3 "Cleaning Printing

Rubber RoHeT of the Manual.)

d. Use the setting tool to d*ct bad point

of head piece. If the print head is damaged, please contact the customer service department of your dealer ftx repairs.

Fault Phenomenon

c. Cause   

c.     Solution

POWER indicator is off

d. The AC plug and the power supply plug are not properly connected to the printer socket.

e. The printer power switch is not on.

d. Check the power connection and confirm that the AC plug and the power supply plug are properly connected to the printer socket.

e. Turn on the printer.

Unable to print

d. The communication cable is not properly connected to the printer and PC host.

e. Communication interface setting error.

f. Print status error.

a. Reconnect the communication cable.

Incomplete print content

c. The paper is not centered.

d. Label size setting is incorrect.

c. Adjust the paper position.

d. Set the correct label size.

Incorrect positioning

d. Label learning is not performed.

e. Seam label detection photocoupler is offset.

f. Wrong mode selected.

d. Label learning is performed.

e. Open the cover to confirm whether the seam label detection component is offset.

For black label paper, move the seam label detection component according to the black label position so that the detection photocoupler can detect the black label. Label paper/continuous papen The detedion photocoupler must be in the paper range.

f. Use the setting tool to open the printer information and confirm whether the paper type is the same as the paper loaded

in the printer, which can be changed by using the setting tod.